Shipping & Returns

Shipping & Returns

Returns Policy

Yes you can return an item up to 14 days after purchase.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

LAST CHRISTMAS Shipping dates

We ship worldwide just select your country at the checkout.

For those who would like to get items for loved ones this christmas we highly recommend using tracked shipping these are the last post dates for each region to get in time for christmas. 

UK Standard shipping Monday 21st December 3pm
UK tracked  Wednesday 23rd December 3pm
Africa, Middle East standard/tracked Friday 4th December
Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)standard/tracked Monday 7th December
Caribbean, Central and South America standard/tracked Tuesday 8th December
Australia, Greece, New Zealand standard/tracked Thursday 10th December
Czech Republic, Germany, Italy, Poland standard/tracked Monday 14th December
Canada, Finland, Sweden, USA standard/tracked Tuesday 15th December
Austria, Iceland, Ireland, Portugal, Spain standard/tracked Wednesday 16th December
France standard/tracked Thursday 17th December
Belgium, Denmark, Luxembourg, Netherlands, Norway, Slovakia, Switzerland standard/tracked Friday 18th December

We use standard 1st class Royal Mail. UK normally takes 2-3 days and the rest of the world takes 5-28 days.

Please email: blackmoonshop@hotmail.com if you have not received your package after the above times stated.

UK shipping costs: £2.50 standard shipping on all orders, but you can upgrade for next day delivery for only £4.00

EU shipping: £4.00 (€5.00 approx)

US & Canada shipping costs: £4.50 ($7.30 approx)

Australia shipping :£5.00 ($9.00 approx)

 

 

 

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